Our products include a three-month warranty that covers any manufacturing defects. If the product fails due to a defect in materials or workmanship within this period, we will replace it free of charge. The warranty does not cover damage caused by misuse, improper installation, or normal wear and tear. To claim the warranty, please retain your proof of purchase and contact our customer support team for assistance.

We have a standard shipping time of up to 10 business days, however most orders get delivered fairly sooner.

Unbox it, paste the velcro straps onto the wall to mount, turn your PunchyPad on, press the bluetooth button, select it in your device's bluetooth settings, and start punching to your favorite tunes!

Yes, this device delivers a fun and energetic experience for people of all ages, sizes and shapes.

If package is lost and we're able to verify this with carrier, if items arrive damaged and you send a picture of them on the same day of delivery to our email ouch@punchypad.com, or if no delivery is made in 30 days, we will give you 100% of your money back.

The return window is of one month. After this lapse has passed returns are no longer available. Return is paid by buyer.